If you want to cancel your booking with Baleària Canarias, you can request it through our contact channels, provided that the fare purchased allows cancellation.
Can I cancel any ticket?
Not all fares allow cancellation. The conditions depend on the type of fare chosen and whether you added cancellation insurance during the purchase.
- Mini Fare: does not allow cancellations.
- Reduced Fare: cancellation fees may vary depending on how many days remain until departure.
Will I receive a refund?
The refund will depend on the conditions of the fare purchased, how far in advance you request the cancellation, and whether your booking includes cancellation insurance.
How do I request the cancellation?
You can contact Baleària Canarias through the following channels:
- Web form: the recommended option for this type of query. It allows you to manage your request without waiting on the phone.
- Web chat: available from our website.
- WhatsApp: you can write to us and resolve your query in the same conversation.
- Social media: you can contact us by private message on our official channels.
- Phone: you can call us at 912 660 215. Waiting times may be longer than other channels.
Important before cancelling
- Check the conditions of your fare before requesting the cancellation.
- Verify if you purchased cancellation insurance.
- Have your booking reference ready.
- If you bought the ticket at a travel agency, you must manage the cancellation with the agency.
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