You can easily modify the date or time of your trip from the My bookings section on the Baleària Canarias website, without needing to contact customer service.
Steps to change the date of your ticket
- Go to the My bookings section.
- Enter your DNI, NIE or passport and your booking reference.
- Access the side menu and select Changes.
- Choose the new date and time for your trip.
- Confirm the change according to the conditions of your fare.
Until when can I change my trip?
You can make changes to your ticket up to 2 hours before the ship's departure, provided there is availability.
Is there a cost to change the date?
It depends on the fare purchased:
- Some fares allow changes without penalty.
- Others may apply fees or price differences if the new trip is more expensive.
In all cases, if the new ticket has a higher price, you will need to pay the difference.
What can I modify from “My bookings”?
Besides changing the date, you can easily manage your trip:
- Change departure time.
- Add services (meals, WiFi, etc.).
- Modify passenger details.
- Add vehicle or pet.
You can do all this online at any time, without needing to visit an office.
Other ways to change your booking
If you prefer, you can also make changes:
- At physical ticket offices.
- Through customer service.
Important before making the change
- Changes are subject to availability.
- Conditions depend on the fare purchased.
- Some promotions may not allow modifications.
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