Can I transfer my ticket to another person?

No. The Baleària Canarias ticket is personal and non-transferable, so it cannot be used by anyone other than the person indicated in the booking.

Can the name of a passenger be changed?

To change the passenger's name, it will be necessary to cancel the ticket and issue a new one, always according to the conditions of the contracted fare and the existing availability.

What happens if the details do not match?

Before boarding the ship, in the pre-boarding area, our staff may verify the ID card, passport, NIE or residence card of the passengers and check that they match the details on the boarding pass.

If the identification document details do not match those on the ticket or boarding pass, the passenger will not be allowed to board.

Recommendation before travelling

Check that the personal details of all passengers are correct before completing the purchase. If you notice an error, contact us as soon as possible to find out the available options according to your fare.

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