FAQs about Naviera Armas Trasmediterránea bookings in the Canary Islands

• How to know if your booking is with Armas or Baleària Canarias?
• What happens to my Armas Trasmediterránea booking now that Baleària Canarias manages the ferries in the Canary Islands?
• Can I modify a booking purchased with Armas Trasmediterránea from the Baleària Canarias website?
• Why do some changes to my booking require making a new reservation?
• Where to contact if I need help with a booking purchased with Armas Trasmediterránea?

• How to change the date or time of a ferry ticket purchased with Armas Trasmediterránea?
• What happens to the money already paid when making a change to my booking?
• How to change the origin or destination of a ferry ticket and whether the price changes?
• How to add a pet to an already purchased ferry ticket and its cost?
• How to add services such as menu or WiFi to an already purchased ferry ticket?

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• Can I cancel a ferry ticket if I have already used one of the journeys?
• How and when will I receive the cancellation refund?
• How is the refund amount calculated according to the fare?
• How to cancel a ferry ticket purchased with Armas Trasmediterránea?

• How to change the passenger type (adult, child, etc.) and whether it affects the price?
• Can the ticket holder be changed to another person?
• How to correct errors in the name or document of a ferry ticket?
• What is an OPEN ferry ticket and how is it used?

• What is the migration from Sea Club to Baleària Club?