Open Return Ticket: How It Works

The open return ticket is a type that allows you to travel without defining the return date at the time of purchase.

This type of ticket is valid for 12 months from the date the booking is confirmed and is subject to seat availability at the time of setting the return.

How Does an Open Return Ticket Work?

You can make your outbound journey and decide later when you want to return. To use the return journey, it is necessary to set the date in advance through a request.

How to Set the Return Date?

To select your return date, you must make a request through the contact form:

1. Access the form and select the Contact Center option.
2. In the query field, choose Manage a booking.
3. In the “Specify further” section, select Change date / journey.

Once the request is sent, the customer service team will manage your request and follow up until your new travel date is confirmed.

Ticket Validity

The open ticket is valid for up to 12 months from its issue. After this period, the ticket will no longer be valid if it has not been used.

Are There Cancellation Fees?

Cancellation of an open ticket has no penalty, although it may be subject to the general conditions of the fare at the time of purchase.

Important Before Travelling

• It is mandatory to reserve a seat before travelling.
• Availability may vary depending on the route and date.
• It is recommended to request the return date in advance.