Some trips between Cádiz, Tenerife and Gran Canaria are made by means of a combined journey, with an intermediate stop before reaching the final destination.
Depending on the day of the week and the route booked, you will need to follow specific instructions during the stopover. It is important that you pay attention to the crew’s announcements and do not disembark until instructed.
Summary of instructions
| Day of departure | Route | Stopover port | Instruction |
|---|---|---|---|
| Tuesday | Cádiz → Santa Cruz de Tenerife | Las Palmas de Gran Canaria | Late disembarkation |
| Thursday | Santa Cruz de Tenerife → Cádiz | Las Palmas de Gran Canaria | Priority disembarkation |
| Saturday | Cádiz → Las Palmas de Gran Canaria | Santa Cruz de Tenerife | Priority disembarkation and transfer to the connecting pier |
| Sunday | Las Palmas de Gran Canaria → Cádiz | Santa Cruz de Tenerife | Priority disembarkation |
Tuesday: Cádiz → Santa Cruz de Tenerife, via Las Palmas de Gran Canaria
If you are travelling from Cádiz to Santa Cruz de Tenerife, the ferry will make a prior stop at Las Palmas de Gran Canaria.
At this stopover there will be a late disembarkation. This means you must:
- Remain on board until the crew authorises your disembarkation.
- Not follow passengers whose final destination is Las Palmas de Gran Canaria.
- Pay attention to announcements made upon arrival at the port.
The crew will inform you when and how you should continue your journey to Santa Cruz de Tenerife.
Thursday: Santa Cruz de Tenerife → Cádiz, via Las Palmas de Gran Canaria
If you are travelling from Santa Cruz de Tenerife to Cádiz, you will make a stop at Las Palmas de Gran Canaria.
On arrival at Las Palmas you will have priority disembarkation, so you should:
- Prepare to disembark as soon as the crew indicates.
- Follow the signage and instructions from Baleària staff.
- Go to the designated point to continue the journey to Cádiz.
Do not leave the connection area or head to the general port exit unless instructed by staff.
Saturdays: Cádiz → Las Palmas de Gran Canaria, via Santa Cruz de Tenerife
If you are travelling from Cádiz to Las Palmas de Gran Canaria, you will make a stop at Santa Cruz de Tenerife.
On arrival in Tenerife you will have priority disembarkation in order to make the connection with the next leg of the journey.
You should:
- Disembark when the crew indicates.
- Follow the instructions of the port staff.
- Transfer from the Santa Cruz de Tenerife terminal to the pier from which the connecting ferry departs.
- Present yourself at the boarding point with enough time.
Check here the map and instructions to get from the terminal to the connecting pier:
[Check map of transfer to the connecting pier]
Sundays: Las Palmas de Gran Canaria → Cádiz, via Santa Cruz de Tenerife
If you are travelling from Las Palmas de Gran Canaria to Cádiz, you will make a stop at Santa Cruz de Tenerife.
In Tenerife you will have priority disembarkation, so you should:
- Be ready to disembark upon arrival at the port.
- Follow the instructions of the crew and ground staff.
- Go directly to the designated point to continue your journey to Cádiz.
Do not head to the general port exit or leave the connection area without authorisation.
Important recommendations
- Keep your boarding pass and travel documents throughout the entire journey.
- Pay attention to announcements made on board before arriving at the stopover port.
- Always follow the instructions of the crew and ground staff.
- Do not disembark on your own, even if other passengers start to do so.
- If in doubt, inform staff that you are making a combined journey and show your boarding pass.
- Procedures may change for operational reasons. Instructions given by staff on the day of travel will always take precedence.
What does priority disembarkation mean?
Priority disembarkation allows passengers who need to make a connection to disembark earlier or follow a specific procedure, so they can proceed to the next boarding point.
When announced, prepare to disembark and follow only the instructions provided by staff.
What does late disembarkation mean?
Late disembarkation means that you should not disembark with the first passengers.
You must remain on board or in the designated area until the crew confirms you can disembark or continue with the combined journey.