Baleària Canarias offers three accommodation options for a more comfortable journey: VIP Seat, VIP Premium and Exclusive Lounge. The VIP Seat is an individual seat in a shared separate lounge; VIP Premium is a private lounge with exclusive access for those who book this category; and the Exclusive Lounge is booked per passenger and includes specific equipment and service.
Important: the availability of each accommodation depends on the vessel, departure and available inventory. Always check the services and conditions shown during the purchase process.
What are Baleària Canarias VIP accommodations?
These are travel options designed to offer more comfort and onboard services. They differ by the type of space, catering, priority when travelling with a vehicle, booking flexibility and included service.
- VIP Seat: an individual seat in a shared separate lounge, with a premium reclining seat, welcome snack and drink.
- VIP Premium: a private lounge with exclusive access for passengers with this accommodation. It is booked per passenger and includes hot food, unlimited drinks, priority with vehicle and greater flexibility.
- Exclusive Lounge: accommodation booked per passenger and offering its own equipment, full catering and a dedicated lounge attendant.
What does the VIP Seat include?
The VIP Seat is an individual accommodation located in a separate lounge shared with other passengers of the same category. It is designed for those seeking a more comfortable and peaceful crossing.
Services included in the VIP Seat
- Access to a shared separate lounge.
- Premium, spacious, comfortable and reclining seat.
- Welcome snack.
- A cold or hot drink.
- Changes of date, time or fare, according to booking conditions.
- Points accumulation in Baleària Club.
What does the Exclusive Lounge include?
The Exclusive Lounge is a premium accommodation with its own equipment, full catering and dedicated service. It is booked per passenger: each traveller wishing to access must have this accommodation included in their booking.
Services included in the Exclusive Lounge
- Individual booking per passenger.
- Premium reclining seats.
- Sofas and central table.
- Television.
- Minibar.
- Unlimited food and drinks during service.
- Dedicated lounge attendant.
- Priority boarding and disembarkation when travelling with a vehicle.
- Date, time or fare changes, according to booking conditions.
- Refund according to applicable conditions.
- Points accumulation in Baleària Club.
What is the difference between VIP Seat, VIP Premium and Exclusive Lounge?
| Service | VIP Seat | VIP Premium | Exclusive Lounge |
|---|---|---|---|
| Booking method | Per passenger | Per passenger | Per passenger |
| Type of space | Shared separate lounge | Private lounge with exclusive access | Lounge with specific equipment and service |
| Seat and equipment | Premium reclining seat | Premium reclining seat | Premium seats, sofas, central table, television and minibar |
| Catering | Snack and cold or hot drink | VIP services, hot food and unlimited drinks | Unlimited food and drinks, plus minibar |
| Dedicated lounge attendant | Not included | Not included | Included |
| Priority with vehicle | Not included | Priority boarding and disembarkation | Priority boarding and disembarkation |
| Date, time or fare changes | According to booking conditions | Without penalty and with re-pricing when applicable | According to booking conditions |
| Refund | Not included | According to applicable conditions | According to applicable conditions |
| Open date return | Not included | Not included | Not included |
| Points accumulation | Included | Included, with special accumulation | Included |
Frequently asked questions about VIP accommodations
Check the answers about services, privacy, booking method, catering, priority, changes and availability.
What is the difference between VIP Seat, VIP Premium and Exclusive Lounge?
The main difference lies in the type of space and services. The VIP Seat is an individual seat in a shared lounge. VIP Premium is a private lounge reserved for passengers of this category and adds hot food, unlimited drinks, priority with vehicle and greater flexibility. The Exclusive Lounge is booked per passenger and includes television, minibar, sofas, table, unlimited catering and lounge attendant.
Is VIP Premium a private lounge?
Yes. VIP Premium is a private lounge with exclusive access for passengers who have booked this accommodation. The booking is made per passenger.
Is the Exclusive Lounge booked per passenger or as a whole lounge?
The Exclusive Lounge is booked per passenger. Each person wishing to access must have this accommodation included in their booking; it is not necessary to book the entire lounge.
What does the Baleària Canarias VIP Seat include?
The VIP Seat includes access to a shared separate lounge, a premium reclining seat, a snack and a cold or hot drink. It also allows points accumulation in Baleària Club and making changes according to booking conditions.
What does Baleària Canarias VIP Premium include?
VIP Premium includes a private lounge, premium seat, hot catering, unlimited drinks, priority with vehicle and greater flexibility. Depending on the time slot, it includes differentiated breakfast or hot meal. It also allows date and time changes without penalty, with re-pricing when applicable, refund and special points accumulation in Baleària Club.
What does the Baleària Canarias Exclusive Lounge include?
The Exclusive Lounge includes reclining seats, sofas, central table, television, minibar, unlimited food and drinks and lounge attendant. When travelling with a vehicle, it also includes priority boarding and disembarkation. Changes and refunds apply according to booking conditions.
What food and drink does each VIP accommodation include?
- VIP Seat: snack and a cold or hot drink.
- VIP Premium: differentiated breakfast or hot meal depending on the time slot and a selection of unlimited drinks.
- Exclusive Lounge: unlimited food and drinks, plus minibar.
Which accommodations include priority boarding and disembarkation?
VIP Premium and Exclusive Lounge include priority for passengers travelling with a vehicle. Priority applies to boarding and disembarkation. The VIP Seat does not include this service.
Can I change the date or request a refund for a VIP accommodation?
All three accommodations allow changes according to booking conditions. In VIP Premium, date and time changes are made without penalty and with re-pricing when applicable. Refunds are included for VIP Premium and Exclusive Lounge according to applicable conditions.
Can I book a return with an open date?
No. VIP Seat, VIP Premium and Exclusive Lounge do not include the option of a return with an open date.
Do VIP accommodations accumulate points in Baleària Club?
Yes. VIP Seat, VIP Premium and Exclusive Lounge accumulate points in Baleària Club. VIP Premium includes special points accumulation.
Are all three VIP accommodations available on all vessels?
No. Availability and location of seats depend on the vessel, departure and available inventory. During purchase only the accommodations available for the selected journey are shown.
How much do the VIP Seat, VIP Premium and Exclusive Lounge cost?
There is no single price for all departures. Tariffs may vary depending on the route, date, vessel and availability. Check the updated amount during the booking process.
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